Frequently Asked Questions
Have questions? We've got you covered.
General Questions
What is Owl's Brew?
Owl’s Brew makes tea-crafted mixers and beverages brewed with real ingredients like tea, fruit, herbs, and botanicals. We started with a simple idea: cocktails should taste as fresh and thoughtfully made as the food we eat.
What ingredients do you use?
We brew real tea and blend it with fruits, herbs, spices, and botanicals you can actually recognize. No artificial flavors. No overly sugary shortcuts.
Are Owl’s Brew mixers alcoholic?
Our cocktail mixers are non-alcoholic and designed to pair beautifully with your favorite spirits — or enjoyed on their own with sparkling water or ice.
Are Owl’s Brew products gluten-free?
Many of our products are gluten-free. Check individual product pages or labels for full ingredient and allergen details.
Ordering Online
Can I order Owl’s Brew online?
Yes — you can shop directly through our website and have your favorites delivered to your door.
Do you offer promotions or discount codes?
From time to time, yes. Join our email list or follow us on social to stay in the loop on new launches, recipes, and special offers.
Shipping & Returns
What if I received the wrong item?
Mistakes happen. Send us your order details and a photo of what arrived, and we’ll work to fix it quickly.
What’s your return policy?
Because our products are consumable, we generally cannot accept returns on opened items. If something isn’t right with your order, please reach out — we want you to have a great experience.
What if my package is delayed?
Shipping carriers occasionally experience delays. If your order seems unusually delayed, contact us and we’ll help investigate.